Conversational AI in Healthcare: Using AI Chatbots and Voicebots to Revolutionize Patient Care
Syringes from the prehistoric era to contemporary telemedicine
demonstrate how far healthcare technology has come and how it is still
developing. Artificial intelligence (AI) has the most potential to alter the
healthcare sector out of all the promising technologies, especially considering
the shortage of healthcare personnel.
WHAT IS CONVERSATIONAL AI?
The term "conversational AI" refers to a group of technologies, including NLP (natural
language processing), machine learning, and voice AI. To enable automated
human-like conversations with customers using these technologies, businesses
create chat or voice interfaces.
Simply, you may automate conversations with clients by deploying Conversational Chatbots and Voicebot in channels that are open to them. Businesses typically automate routine discussions to free up human agents' time for more important activities like fostering connections, creating sales chances, and completing agreements.
CONVERSATIONAL AI IN HEALTHCARE?
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